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Are you responsible for the health and safety of employees? How well are you prepared for the next pandemic or disaster?
As the SARS-CoV-2 (COVID-19) pandemic surged across the globe in early 2020, businesses of all sizes and their employees were adversely impacted by this swiftly spreading virus. How can workplaces be better prepared for the next pandemic, natural disaster, or manmade crisis?
In The IBM Covid-19 Compendium, IBM’s Global Medical Team shares their experience and lessons learned from a large multi-national company in protecting and preserving the health, safety, and well-being of employees around the world throughout the COVID-19 pandemic. The Compendium can also act as a resource for small- and medium-sized companies who need a quick reference guide of policies and practices to help them prepare for the next pandemic or disaster.
Features include—
- Technical safety guidance and considerations around designing workplace policies, organizational controls, and protecting the individual employee
- Chapters on COVID-19 surges, outbreak support and response, vaccination campaign efforts, as well as reflections and lessons learned
- A fully global team of 48 contributors across 18 countries document the diversity of their on-the-ground experiences throughout the pandemic
- Chapters can be referenced or considered individually as opposed to needing to be read successively
- Each chapter opens with specific learning objectives and concludes with questions that assess the readers’ comprehension and mastery of key chapter concepts
If you are responsible for the health and safety of workers at a large multi-national organization or part of a team at a small- or medium-sized company, The IBM Covid-19 Compendium provides a truly global, hands-on perspective of how the pandemic unfolded across the world. IBM’s experience can provide a template for your company, large or small, to quickly and flexibly manage the next large-scale global emergency, natural tragedy, or man-made disaster.
Regardless of the size of your organization or availability of a dedicated health and safety team, The IBM Covid-19 Compendium will empower you to have the tools and knowledge to help address a future pandemic or disaster, whether it’s local, regional, or global.
Publication Date: 2023
Format: Softcover, 504 pages. Also available as an e-book (not downloadable, online access only)
ISBN: 978-1-883595-98-2
Product Code: 23124
For international destinations contact cathy@oempress.com for a quote.
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TABLE OF CONTENTS
About the Editors
List of Contributors
Preface
Lydia Boyd Campbell, MD, MPH, FACOEM
IBM Vice President and Chief Medical Officer
PART I
Introduction
Back in the Beginning: Lessons Learned from IBM in China
Tong Chen and Tong Zhang
SECTION ONE: Workplace Policies
CHAPTER 1: Design and Implementation of the “IBM Return to Workplace Playbook”
Aron Hathaway and Vanessa Burrowes
CHAPTER 2: Risk Communications and Workplace Closures: Shifting to Work from Home
Gabrielle T. Romasanta and Elizabeth Markiewicz
CHAPTER 3: Clinical Parameters and Considerations for Returning to the Workplace
Harold Louis Trinidad and Juliette Lillian Gonzales
CHAPTER 4: IT Solutions to Global Surveillance of Cases
Sean A. Allen, Michael Brown, and Vanessa Burrowes
CHAPTER 5: Contact Tracing, Testing, and Medical Case Management of COVID-19 Cases
Ralph Brown and Sean A. Allen
CHAPTER 6: Travel Policies, Restrictions, and Meeting and Event Guidance
Griff Warner, Michael Dempsey, and Piotr Błaszczyński
SECTION TWO: Organizational Controls
CHAPTER 7: Temperature and Symptom Screening Prior to Workplace Entry
David Smalley and Jeffrey Schmitt
CHAPTER 8: Global Employee Safety Trainings for On-Site, Technology Support Services, and Essential Workers
Tong Chen, Gabrielle T. Romasanta, and Enrique Zepeda Sanchez
CHAPTER 9: Social Distancing On-Site
Ini-Abasi Usoro
CHAPTER 10: Workplace Sanitation and Hygiene Practices
Daniel Asaro, Griff Warner, and Ron Burton
CHAPTER 11: Ventilation and Indoor Air Quality
Patton Khuu Nguyen, Michael Dempsey, Griff Warner,
Daniel Asaro, and Karthik Sivaraman
CHAPTER 12: COVID-19 Vaccines in the Workplace: To Do or Not to Do. . .
Leslie Kowalski
SECTION THREE: Protecting the Individual Employee
CHAPTER 13: COVID-19 Clinical Virus Testing Methods and Test Evaluation Criteria: COVID-19 Testing Playbook
Tong Chen, Carlos Anuar Gomez, Igor Benedick Coimbra, and Thelma Viray
CHAPTER 14, SECTION 1: Mask Use as Mitigation for COVID-19 Transmission
Vanessa Burrowes and Griff Warner
CHAPTER 14, SECTION 2: Matching the Mask to the Risk Setting: Decision Tree on Mask Wearing in Countries Returning to Work
Vanessa Burrowes and the IBM Corporate Health and Safety Team
CHAPTER 14, SECTION 3: Evaluation Studies of Alternative Mask Models in Occupational Health Settings
Mark Zarick, Griff Warner, and David Smalley
CHAPTER 14, SECTION 4: Evaluation of Globally Sourced Masks
David Smalley, Griff Warner, and Mark Zarick
CHAPTER 14, SECTION 5: Global Management of Supply and Demand for PPE
Ron Burton, Michael Dempsey, Aron Hathaway, and Griff Warner
CHAPTER 15: Ergonomic Assessments and Considerations for Work from Home Offices
Patton Khuu Nguyen, Rohini Krishnapillai, and Jenö Hutter
CHAPTER 16: It’s Not What You Say, It’s How You Say It—How to Battle Global Pandemic Misinformation
Gabrielle T. Romasanta and Elizabeth Markiewicz
CHAPTER 17: Long COVID: Medical Support and Claims (Long-Term and Short-Term Disability)
Gabrielle T. Romasanta, Ini-Abasi Usoro, Ralph Brown, Lydia Boyd
Campbell, and Elizabeth Markiewicz
CHAPTER 18: Mental Health Impacts of Pandemics
Cecilie Schultz Pedersen and Anli Yue Zhou
CHAPTER 19: COVID-19 Variants and Impacts on Workplace Preparedness
Vanessa Burrowes and Igor Benedick Coimbra
CHAPTER 20: Health Equity and Diversity Considerations in the Pandemic Context
Ini-Abasi Usoro and Lydia Boyd Campbell
CHAPTER 21: Impacts Due to Delays in Health Care Seeking, Annual Screening, and Chronic Disease Management
Kapil Aggarwal and Ini-Abasi Usoro
CHAPTER 22: Delayed Regulatory Health Exams and Occupational Health Screenings
Igor Benedick Coimbra and Carlos Anuar Gomez
CHAPTER 23: IBM Clinical Services in the Time of the COVID-19 Pandemic
Marcy Paul I. Pascua
CHAPTER 24: Case Study: Special Management of Business-Critical Operations
David Smalley, Ron Burton, Patton Khuu Nguyen,
Karthi Sivaraman, and Mark Zarick
PART II
Foreword by Geography Leaders on Regional Pandemic
Experiences
Aron Hathaway, Deepak Nanjundaswamy, and Piotr Błaszczyński
SECTION FOUR: COVID-19 Surges and Outbreak Support and Response
CHAPTER 25: Greater China Group Region
Tong Chen and Ya Ling Hsu
CHAPTER 26: Australia, Southeast Asia, New Zealand, and South Korea (ASEANZK) Region
Harold Louis Trinidad and Marcy Paul I. Pascua
CHAPTER 27: Japan
Kenichi Sunada
CHAPTER 28: Brazil
Igor Benedick Coimbra and Luciana Maria Carneiro Carvalho Raymundo
CHAPTER 29: India
Deepak Nanjundaswamy
CHAPTER 30: Mexico and Latin America Regions
Carlos Anuar Gomez
CHAPTER 31: Europe Region
Jenö Hutter and Anli Yue Zhou
CHAPTER 32: Middle East and Africa Regions
Haithum A. Salloum
CHAPTER 33: United States
Ralph Brown
CHAPTER 34: Canada
Aron Hathaway
SECTION FIVE
Vaccination Campaign Efforts: First Series, Boosters, and Beyond
CHAPTER 35: Greater China Group Region
Tong Chen and Kai Shen
CHAPTER 36: Australia, Southeast Asia, New Zealand, and South Korea (ASEANZK) Region
Harold Louis Trinidad and Marcy Paul I. Pascua
CHAPTER 37: Japan
Kenichi Sunada
CHAPTER 38: Brazil
Igor Benedick Coimbra and Luciana Maria Carneiro Carvalho Raymundo
CHAPTER 39: India
Deepak Nanjundaswamy
CHAPTER 40: Mexico and Latin America Regions
Carlos Anuar Gomez
CHAPTER 41: Europe Region
Hakan Ozden, Sabine Senecal, and Michael Bestler
CHAPTER 42: Middle East and Africa Regions
Haithum A. Salloum
CHAPTER 43: United States
Ralph Brown
CHAPTER 44: Canada
Aron Hathaway
SECTION SIX: Reflections and Lessons Learned from the Global Medical Team
CHAPTER 45: Greater China Group Region
Tong Chen and Ya Ling Hsu
CHAPTER 46: Australia, Southeast Asia, New Zealand, and South Korea (ASEANZK) Region
Harold Louis Trinidad and Marcy Paul I. Pascua
CHAPTER 47: Japan
Kenichi Sunada
CHAPTER 48: Brazil
Igor Benedick Coimbra and Luciana Maria Carneiro Carvalho Raymundo
CHAPTER 49: India
Deepak Nanjundaswamy
CHAPTER 50: Mexico and Latin America Regions
Carlos Anuar Gomez
CHAPTER 51: Europe Region
Piotr Błaszczyński
CHAPTER 52: Middle East and Africa Regions
Haithum A. Salloum
CHAPTER 53: United States
Ralph Brown
CHAPTER 54: Canada
Aron Hathaway
AFTERWORD: Strengthening the Workplace to Prepare for Future Health Risks and Pandemic Threats
Lydia Boyd Campbell
Acknowledgments
Lydia Boyd Campbell and Vanessa Burrowes
Index